{"id":47924,"date":"2023-05-02T14:18:17","date_gmt":"2023-05-02T12:18:17","guid":{"rendered":"https:\/\/termasdehispalis.com\/terms-and-conditions\/"},"modified":"2023-06-04T18:05:55","modified_gmt":"2023-06-04T16:05:55","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/termasdehispalis.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t
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Terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n\r\n1st – Legal Framework<\/strong>In compliance with current regulations, the entity KUMARAS FUSION, S.L.U. operating through the website WWW.TERMASDEHISPALIS.COM, hereby presents the general terms and conditions of contract for the products and\/or services offered through it, which establish the rights and obligations of the parties involved.\r\n\r\n2nd – Identification<\/strong>\r\n\r\nThese General Terms and Conditions of Contract (hereinafter referred to as “Conditions”) regulate the relationship between KUMARAS FUSION, S.L.U. (hereinafter referred to as the “Provider”) and the customers (hereinafter referred to as the “User”), concerning all transactions carried out through the online store website.\r\n\r\n2.1 – Offering Company<\/strong>\r\n\r\nLEGAL NAME: KUMARAS FUSION, S.L.U.\r\nTRADE NAME: KUMARAS FUSION, S.L.U.\r\nVAT: B90122011\r\nADDRESS: CALLE STA. MAR\u00cdA LA BLANCA, 5\r\nCITY: SEVILLA\r\nPROVINCE: SEVILLA\r\nPOSTAL CODE: 41004\r\nPHONE: 679532912\r\nEMAIL: gerencia@kumarasspa.com<\/a>\r\n\r\nAnd on the other hand:\r\n\r\n2.2 – The User<\/strong>\r\n\r\nThe user or customer shall be understood as the internet user who acquires this status through registration on the website, using a form and being assigned a username and password, for which they have full responsibility for use and custody, being responsible for the accuracy of the personal data provided to the provider, as we will see in the User Registration section.\r\n\r\n3rd – Acceptance<\/strong>\r\n\r\nBy accepting these Conditions, the User declares:\r\n
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  1. That they are a person with legal capacity to contract under current regulations.<\/li>\r\n \t
  2. That they have read and accepted these Conditions.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n4th – Availability<\/strong>\r\n\r\nThe User will always have access, prior to the start of the product contracting procedure, to the conditions, which can be stored and\/or reproduced in a durable medium.\r\n\r\n5th – Validity or Duration<\/strong>\r\n\r\nThe validity or duration period of these General Terms and Conditions of Contract and specific conditions of contract shall be the time they are published on the mentioned website and shall apply from the moment the User uses the website and\/or proceeds to contract any products.\r\n\r\n6th – Modifications<\/strong>\r\n\r\nThe Provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification by the User.\r\nThe User agrees to carefully read the contract conditions each time they proceed to contract a product, as these conditions may have been modified since their last access.\r\n\r\n7th – Nullity<\/strong>\r\n\r\nIf any clause included in these Conditions is declared totally or partially null or ineffective, such nullity shall only affect said provision or the part thereof that is null or ineffective, while the rest of the Conditions shall remain in force.\r\n\r\n8th – Object of the contract<\/strong>\r\n\r\nThe purpose of this contract is to regulate the contractual relationship of sale between the provider and the user at the moment the user accepts the purchase during the online contracting process through the mechanisms described below.\r\nThe contractual relationship of sale involves the delivery, in exchange for a specified price publicly displayed on the website, of one or several specific products.\r\nEach of these products may be subject to specific regulations through the specific conditions of contract for each of them, which will be detailed further in the section on warranty, returns, withdrawal, or in the product’s technical sheet itself, due to the different formats in which the products are marketed, their packaging, or their own nature.\r\n\r\n9th – User Registration<\/strong>\r\n\r\nThe user may register on the website at the time of their first purchase. They must provide the required personal information, which will be: name and surname, country, address, postal code, city, province, telephone, and email.\r\nSubsequently, they must select the option “create an account.”\r\nThe user will choose a username and a password, committing to use them diligently and not make them available to third parties. They must also notify the provider immediately in case of loss or theft, or in case of possible unauthorized access by a third party, so that the provider can block them immediately. The user is fully responsible for their use and custody and is responsible for the accuracy of the personal data provided to the provider.\r\nThe user may not choose as their username words intended to confuse others by identifying them as a member of the provider, as well as profane, insulting, or generally contrary to the law or moral and good customs expressions.\r\n\r\n10th – Geographic Scope<\/strong>\r\n\r\nThis website operates and sells only in the Iberian Peninsula. Hereinafter, this geographic area shall be referred to as “the Territory.” Therefore, shipments and distribution of products are carried out only within the Territory. The use of this website and any purchase made on it is considered to be made in Spain and is therefore subject to the current Spanish laws and regulations. The Provider does not accept or deliver orders outside the mentioned Territory.\r\nThe above is without prejudice to the fact that we may offer these services in excluded areas in the future, in which case it will be announced in advance on this website.\r\n11th – Product Information<\/strong>\r\n\r\nThe Provider pays great attention to the information regarding the characteristics of the products, providing technical descriptions and photographs that illustrate the products. All of this is done within the limits of technology and in accordance with market standards.\r\n\r\n12th – Taxes, Currency, and Shipping Costs<\/strong>\r\n\r\nIn accordance with current regulations, all purchases made through the website are subject to Value Added Tax (VAT).\r\nThe products and services offered by this entity include Value Added Tax (VAT) and will always be expressed in the Euro currency (\u20ac).\r\n\r\n13th – Language of the Contract<\/strong>\r\n\r\nThe contracting procedure and pre-contractual information are in Spanish, and this language will be used for the contracting process.\r\n\r\n14th – Steps of the Contracting \/ Purchase Process<\/strong>\r\n\r\n14.1 – Registration<\/strong>\r\n\r\nAt the beginning of the product contracting process on www.termasdehispalis.com, the option to register as a user is offered at the time of the first purchase.\r\nOnce registered successfully, the user can access the control panel of their profile using their username and password to manage all the functions provided by the website. They can access the “Dashboard,” the main panel where user options are located; “Orders,” where they can view the order and purchase history; “Addresses,” where the user can modify the delivery and billing address; and “Account Details,” where the user can modify their personal data, username, and password. They can also log out of the control panel.\r\n\r\n14.2 – Purchase Process<\/strong>\r\n\r\nThe purchase process is easy and straightforward.\r\nFor guest users:\r\n\r\nProduct selection.\r\nAccess to the shopping cart.\r\nInput of personal and billing information.\r\nPayment.\r\nFor registered users:\r\nProduct selection.\r\nAccess to the shopping cart.\r\nInput of personal information (this option will disappear after the first purchase).\r\nPayment.\r\nConsiderations to keep in mind during the purchase process.\r\n15th – Product Availability<\/strong>\r\n\r\nProducts and services are always available on the website as there is no stock.\r\n\r\n16th – Types of Products<\/strong>\r\n\r\nThe website offers a wide variety of spa circuit services, as well as massages.\r\n\r\n17th – Maximum Order Amount<\/strong>\r\n\r\nThere is no maximum order limit.\r\n\r\n18th – How to Modify or Cancel My Order<\/strong>\r\n\r\nProducts can be added to the cart and expanded until the user decides to proceed to payment. To cancel an order after making a purchase, the user can cancel it with a full refund as long as they notify the company 48 hours in advance of the reservation date. To request the cancellation of an order, the user should call the phone number 638 749 337.\r\n\r\n19th – Shipping Costs, Methods, and Delivery Time<\/strong>\r\n\r\n20th – Delivery Time<\/strong>\r\n\r\n21st – Invoice<\/strong>\r\n\r\nWhere can I view my invoice? The invoice can be viewed and downloaded in the user’s control panel. Additionally, the invoice will be sent to the user’s email address.\r\n\r\n22nd – Value Added Tax<\/strong>\r\n\r\nIn accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT).\r\n\r\n23rd – Payment Methods<\/strong>\r\n\r\nAs a general rule, the User can choose the following payment method:\r\n
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    1. A) By credit\/debit card, through the Redsys payment gateway, providing the following information:\r\n(i) Name and surname;\r\n(ii) Card number;\r\n(iii) CVV\/CVC;\r\n(iv) Card expiration date;\r\nIf the payment platform indicates that the card has been declined, the order will be automatically canceled, and the customer will be informed online at that moment, as mentioned earlier. The option to save your card information in our database is not available, as the information will be filled out on the secure website of the chosen bank entity.<\/li>\r\n<\/ol>\r\n24th – General Provisions on the Payment Process<\/strong>\r\n